QC/SERVICE

Quality Management

Quality Management

Factories at least have ISQ9001:2000;Factories with complete managing systems;

Factories with complete and precise product/parts inspection facilities and with strict inspection requirement;

Before we choose a factory to cooperate, we will visit the factory at least 3 times to review the factory's comprehensive aspects such as working conditions, working security warranty, and producing efficiency. 

After all of checking and analysis, we make final decision.


After Sale Service

After Sale Service

According to our company rule, we strictly control the products quality before shipment all the way.

For all products, we give warranty accordingly as our rule from 6 months to 2 years.

Before operating the machine, please make sure that you are fully understanding of the manual instructions and operate as is.

Once you need our technical support or maintaining service, Please contact us directly.


Download Catalogue
Manuals

Manuals of GTB3302U-English

Manuals of GTH2303-English

Manuals of GTB5222U-English

Manuals of GTB2601R-English

Manuals of GTS4501-English

Manuals of GTV3101-English

FAQ

Q: Can I use my battery charger with a power inverter?

A: No. Durepower recommends simply charging a brand new battery to a full charge before using it. 

Q: Is there any attations should be notice when use the electrical drills?

A: 1.  Read the user manual of DURAPOWER® Electric Drills and familiarize yourself with the drill's features and safety instructions.

2.  Wear appropriate personal protective equipment, such as safety goggles, gloves, and ear protection.

3.  Ensure that the drill is in good working condition, with no loose parts or damage.

4.  Use the correct drill bit and ensure it is securely fastened.

5.  Keep your hands away from the drill bit and chuck while the drill is in operation.

6.  Avoid wearing loose clothing or jewelry that could get caught in the drill.

7.  Use a vice or clamp to secure the workpiece whenever possible to prevent it from spinning or moving unexpectedly.

8.  Maintain a firm grip on the drill and keep your stance balanced while operating it.

9.  Avoid overexertion or applying excessive force while drilling.

10.  Disconnect the power supply before changing drill bits or making adjustments to the drill.

Q: Is there any attations should be notice when use the electrical chain saw?

A: 1. Read the instruction manualof DURAPOWER® Electric Chain Saw: Familiarize yourself with the manufacturer's guidelines and safety instructions before operating the chainsaw.

2. Wear appropriate safety gear: Always wear safety goggles or a face shield, ear protection, gloves, and sturdy footwear to protect yourself from flying debris and potential injuries.

3. Check the chainsaw before use: Inspect the chainsaw for any damage or loose parts. Ensure that the chain is properly tensioned and sharpened.

4. Use a suitable extension cord: If using a corded electric chainsaw, make sure to use a heavy-duty extension cord rated for outdoor use. Avoid using an extension cord that is too long as it may result in a loss of power.

5. Maintain a safe working area: Clear the work area of any obstacles, debris, or tripping hazards. Ensure there is enough space for safe movement while operating the chainsaw.

6. Secure the workpiece: Use clamps or other appropriate methods to secure the workpiece before cutting. This prevents it from shifting or falling during operation.

7. Maintain a proper grip: Hold the chainsaw with both hands, ensuring a firm grip on the handles. Keep your fingers away from the trigger until you are ready to cut.                                                                                                                                                          

8.  Be aware of electrical hazards: Keep the chainsaw and extension cord away from water, wet surfaces, or damp areas to prevent electrical shock.

9.  Turn off the chainsaw when not in use: Always switch off the chainsaw and unplug it when not in use or during maintenance tasks.

Q:Does'over discharging'have a negative affect on the battery?

A: Yes. Once you notice the performance of the tool diminishing (i.e. it starts to slow down and is not useful), stop using the tool and charge the battery. To continue discharging the battery below the level that it will not power the tool may result in damaging the battery and decreased run times and cycle life.


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    With 10 years professional experience in power tools and garden tools, DURAPOWER perform the entire process design, R&D, QC to end product in the factory...

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